How our account and wallet clauses work
These Terms & Conditions apply when you open, access or use an account with us. You must provide accurate account details, keep your login credentials private and complete any phone verification requested before account access. Payment instructions must match the wallet or bank account you control;
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a DANA, OVO, GoPay or QRIS reference may be checked against your account record. Bank transfer and virtual account entries must use the reference shown at the time of payment. We may pause a transaction while checking identity, duplicate accounts, payment ownership or unusual activity. Access
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depends on local law, and we may update these clauses when the service, payment process or legal position changes. The current wording on this page applies from its stated publication date, so check it before opening an account or sending funds.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.